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Jobs at Journey Beyond

Ignite imagination and shape lasting memories by bringing Australia's most unique experiences to life.

Experiential Tourism (Rail, Cruises, Tours, Lodges, Attractions)
Adelaide, South Australia
Medium (201-500) employees

About Journey Beyond

Journey Beyond stands as Australia's largest experiential tourism business, dedicated to bringing the continent's most unique and awe-inspiring experiences to life. Operating under the overarching brand, with corporate entities including Experience Australia Group Pty Ltd, Journey Beyond is not just a company; it's a gateway to unforgettable adventures. The company's extensive portfolio spans luxury rail, immersive cruises, captivating tours, unique lodges, and iconic attractions. Job seekers can explore roles within world-renowned brands such as The Ghan, Indian Pacific, Great Southern, and Vintage Rail Journeys for unparalleled rail adventures. Marine enthusiasts can find opportunities with Cruise Whitsundays, Rottnest Express, Darwin Harbour Cruises, and Journey Beyond Cruise Sydney, offering breathtaking coastal and marine experiences. For those drawn to the rugged beauty of Australia, Outback Spirit and Grand Pacific Tours provide exceptional touring experiences, while lodges like Sal Salis Ningaloo Reef and the soon-to-be-integrated Ayers Rock Resort (Voyages Indigenous Tourism) offer unique stays. Attractions like Melbourne Skydeck and Eureka 89 provide thrilling city perspectives. Founded in 2017 as a brand and restructure, Journey Beyond has deep roots tracing back to Great Southern Rail and has experienced significant growth through strategic acquisitions, including Cruise Whitsundays, Rottnest Express, and the significant SeaLink tourism portfolio acquisition slated for 2026. This rapid expansion has positioned the company for a targeted revenue of approximately $1 billion. Journey Beyond's mission is to 'take guests beyond,' igniting imagination, delivering above expectations, sharing special places, and shaping lasting memories. They connect guests intimately to the land and to each other, fostering a deep appreciation for Australia's natural and cultural wonders. The company is committed to creating diverse and engaging career paths across its many operational facets, from the operational frontlines to corporate support roles. With a significant operational footprint across Australia and New Zealand, Journey Beyond is a dynamic and growing employer in the experiential tourism sector, consistently seeking passionate individuals to join their journey.

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Company Info

Industry:Experiential Tourism (Rail, Cruises, Tours, Lodges, Attractions)
Size:Medium (201-500) employees
Location:Adelaide, South Australia
Work Style:Journey Beyond cultivates a dynamic and collaborative work environment, driven by a shared passion for delivering exceptional guest experiences. The culture emphasizes innovation, a deep respect for Australia's unique landscapes and heritage, and a commitment to exceeding expectations. Employees are encouraged to immerse themselves in the company's diverse offerings, fostering a sense of ownership and pride. With roles spanning marine operations, luxury rail, corporate strategy, and remote lodge management, the work style is adaptable and often involves cross-functional collaboration. The company values a proactive approach and a dedication to creating memorable moments for guests. While the headquarters are in Adelaide, the national footprint means teams are spread across various iconic Australian and New Zealand locations, fostering a sense of community and shared purpose. A strong emphasis is placed on internal mobility, allowing employees to explore different facets of the business and grow their careers within the organization. Work-life balance is supported through various programs and a recognition of the demanding yet rewarding nature of the tourism industry.
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Our Values

Bring Australia’s most unique experiences to life: A core commitment to curating and delivering unparalleled travel adventures.
Take guests beyond, ignite imagination, deliver above expectations: A dedication to pushing boundaries and creating truly extraordinary moments for every guest.
Share special places and shape lasting memories: Fostering deep connections with Australia's iconic locations and ensuring guests depart with cherished recollections.
Connect guests to the land and each other: Encouraging meaningful interactions with the environment and fellow travelers, enriching the overall experience.

Benefits & Perks

Generous travel and experience discounts
Parental and purchased leave programs
Internal mobility and career growth pathways
Study assistance and training programs
Employee referral program
Gym and healthcare discounts
Employee assistance program
Service recognition and rewards program

Frequently Asked Questions

What is it like to work at Journey Beyond?

Working at Journey Beyond means being part of a team dedicated to creating unforgettable Australian experiences. You'll join a collaborative environment that values innovation, guest satisfaction, and a deep connection to the unique landscapes and cultures of Australia and New Zealand. With diverse roles across rail, marine, touring, and lodges, there are ample opportunities for personal and professional growth in a vibrant industry.

How do I apply for jobs at Journey Beyond?

To apply for jobs at Journey Beyond, visit their dedicated careers page on their website. You can typically find a list of current vacancies and submit your application directly through their portal or a linked job board. Ensure your resume and cover letter highlight your relevant experience and passion for the tourism industry.

What benefits does Journey Beyond offer?

Journey Beyond provides a comprehensive benefits package designed to support its employees. This includes generous travel and experience discounts, parental and purchased leave programs, study assistance, and an employee assistance program. They also focus on career development through internal mobility and training opportunities, alongside health and wellness perks.

What career growth opportunities are available at Journey Beyond?

Journey Beyond strongly supports career advancement through internal mobility programs, allowing employees to explore diverse roles across their extensive portfolio. They invest in training and development to equip staff with new skills, fostering a culture where employees can grow their careers within the company, from entry-level positions to leadership roles.

What qualifications does Journey Beyond look for?

Journey Beyond seeks individuals with a passion for exceptional guest experiences and a commitment to their core values. While specific qualifications vary by role, they often look for strong communication skills, a customer-centric approach, adaptability, and a genuine enthusiasm for the Australian tourism landscape. Experience in hospitality, tourism, or relevant operational fields is often beneficial.

Contact & Links

Website